12 settimane · intensivo
Per chi ha una scadenza
Circa 8 ore a settimana, in 1 ciclo concentrati sulle lacune che pesano di più.
Professione nel 2026 e 2027
Inside Sales Representative
An Inside Sales Representative sells remotely by phone, WhatsApp, email and video, running a high volume of conversations and short sales cycles. The craft is turning each conversation into a qualified next step while keeping the CRM honest enough to forecast from.
Contenuto rivisto il 21 ottobre 2026
- Livelli
- 3
- Competenze mappate per Mid-level
- 11
Cosa deve dimostrare ogni livello
Mid-level
Accountable for owning a pipeline: handling objections, keeping deals honest and working to a quota within Brazilian rules.
You carry your own pipeline and quota, review it weekly and handle price and timing pushback without handing out a discount. What changes from junior is that you coach yourself from recordings and work backwards from quota to daily activity instead of just following the script.
Punteggio medio richiesto: 70%
Percorso di studio di questo livello: Inside Sales / Televendas
Active Listening on the Phone
Perché: Lets you hear hesitation, a long pause or a changed word in a prospect's answer, and reflect it back so they say the real concern before the call ends.
Coaching from Call Recordings
Perché: Lets you review your own recordings and a peer's, flag the moment a call went off track and give feedback that changes behavior, not just opinions.
Quick Qualifying Questions
Perché: Lets you qualify against a quota with fewer wasted calls, dropping leads that fail on authority or need early so your pipeline holds only deals that can close.
Value Pitch Compression (60-sec pitch)
Perché: Lets you answer so what do you do in 60 seconds, linking the problem the buyer named to your solution, proof and a clear ask, when the prospect is short on time.
Price Objections on the Phone
Perché: Lets you respond to it's too expensive by finding out what it is being compared with and reframing value, rather than dropping the price in the first call.
Timing & Authority Objections
Perché: Lets you handle not now and I need to check with my partner by finding the real blocker and booking a dated follow-up with the person who decides.
Stage Hygiene & Next-Step Commitments
Perché: Lets you move a deal forward only when exit criteria are met and a dated next step exists with the buyer, so your forecast does not fill with deals you just hope for.
Weekly Pipeline Scrub
Perché: Lets you spend 30 minutes each week removing stalled deals and fixing close dates, so your attention goes to deals that can close this month.
Activity to Conversion to Revenue Math
Perché: Lets you turn this month's quota into daily dials, conversations and demos using your real conversion rates, and see by mid-month whether you are on track.
BR Compliance: Horário Comercial & PROCON
Perché: Lets you call only within allowed hours, respect do-not-call lists and handle personal data under LGPD, avoiding a PROCON complaint against the company.
WhatsApp + Phone Cadence Combos
Perché: Lets you sequence WhatsApp, a call and an email backup for small Brazilian businesses that ignore calls but answer messages, so more prospects reply.
Studia per Inside Sales Representative: percorsi e simulazioni d'esame
Ogni livello di questa professione corrisponde a un percorso di studio. Leggi gratis la mappa completa degli argomenti, poi misura il tuo livello.
Due strade per salire di un livello
40 settimane · regolare
Insieme al lavoro
Circa 4 ore a settimana, in 3 cicli. Ogni ciclo porta con sé ciò che è rimasto dal precedente.
Domande frequenti
Che cos'è Inside Sales Representative?
An Inside Sales Representative sells remotely by phone, WhatsApp, email and video, running a high volume of conversations and short sales cycles. The craft is turning each conversation into a qualified next step while keeping the CRM honest enough to forecast from.
Che cosa deve dimostrare ogni livello di Inside Sales Representative?
Inside Sales Representative è mappato in 3 livelli: Junior, Mid-level e Senior. Apri ogni livello qui sopra per vedere le competenze da dimostrare.
Quanto dura il piano di Inside Sales Representative?
Il piano prevede 2 ritmi: 12 settimane per livello, con circa 8 ore a settimana (intensivo) e 40 settimane per livello, con circa 4 ore a settimana (regolare).
Come funziona il piano
Tutor IA
Una sessione di studio per ogni nuovo argomento, al tuo livello.
Scuola di IA
Lezioni pratiche sull'uso dell'IA nel lavoro quotidiano della tua professione.
Valutazioni
Ogni requisito si dimostra con una misura, non con una spunta.
Revisione della tappa
Alla fine di ogni ciclo vedi cosa è avanzato e cosa passa al successivo.
Scopri a che livello sei
Una breve diagnosi misura le competenze che hai già. Il percorso parte da lì.