12 semanas · intensivo
Para quien tiene plazo
Unas 8 horas por semana, en 1 ciclo centrados en las brechas que más pesan.
Carrera en 2026 y 2027
Inside Sales Representative
An Inside Sales Representative sells remotely by phone, WhatsApp, email and video, running a high volume of conversations and short sales cycles. The craft is turning each conversation into a qualified next step while keeping the CRM honest enough to forecast from.
Contenido revisado el 21 de octubre de 2026
- Niveles
- 3
- Habilidades mapeadas en Mid-level
- 11
Lo que cada nivel debe demostrar
Mid-level
Accountable for owning a pipeline: handling objections, keeping deals honest and working to a quota within Brazilian rules.
You carry your own pipeline and quota, review it weekly and handle price and timing pushback without handing out a discount. What changes from junior is that you coach yourself from recordings and work backwards from quota to daily activity instead of just following the script.
Puntuación media exigida: 70%
Active Listening on the Phone
Por qué: Lets you hear hesitation, a long pause or a changed word in a prospect's answer, and reflect it back so they say the real concern before the call ends.
Coaching from Call Recordings
Por qué: Lets you review your own recordings and a peer's, flag the moment a call went off track and give feedback that changes behavior, not just opinions.
Quick Qualifying Questions
Por qué: Lets you qualify against a quota with fewer wasted calls, dropping leads that fail on authority or need early so your pipeline holds only deals that can close.
Value Pitch Compression (60-sec pitch)
Por qué: Lets you answer so what do you do in 60 seconds, linking the problem the buyer named to your solution, proof and a clear ask, when the prospect is short on time.
Price Objections on the Phone
Por qué: Lets you respond to it's too expensive by finding out what it is being compared with and reframing value, rather than dropping the price in the first call.
Timing & Authority Objections
Por qué: Lets you handle not now and I need to check with my partner by finding the real blocker and booking a dated follow-up with the person who decides.
Stage Hygiene & Next-Step Commitments
Por qué: Lets you move a deal forward only when exit criteria are met and a dated next step exists with the buyer, so your forecast does not fill with deals you just hope for.
Weekly Pipeline Scrub
Por qué: Lets you spend 30 minutes each week removing stalled deals and fixing close dates, so your attention goes to deals that can close this month.
Activity to Conversion to Revenue Math
Por qué: Lets you turn this month's quota into daily dials, conversations and demos using your real conversion rates, and see by mid-month whether you are on track.
BR Compliance: Horário Comercial & PROCON
Por qué: Lets you call only within allowed hours, respect do-not-call lists and handle personal data under LGPD, avoiding a PROCON complaint against the company.
WhatsApp + Phone Cadence Combos
Por qué: Lets you sequence WhatsApp, a call and an email backup for small Brazilian businesses that ignore calls but answer messages, so more prospects reply.
Estudia para Inside Sales Representative: rutas y simulacros
Cada nivel de esta carrera corresponde a una ruta de estudio. Lee gratis el mapa completo de temas y luego mide tu nivel.
Dos caminos para subir un nivel
40 semanas · regular
Junto al trabajo
Unas 4 horas por semana, en 3 ciclos. Cada ciclo lleva lo que quedó pendiente del anterior.
Preguntas frecuentes
¿Qué es Inside Sales Representative?
An Inside Sales Representative sells remotely by phone, WhatsApp, email and video, running a high volume of conversations and short sales cycles. The craft is turning each conversation into a qualified next step while keeping the CRM honest enough to forecast from.
¿Qué debe demostrar cada nivel de Inside Sales Representative?
Inside Sales Representative está mapeado en 3 niveles: Junior, Mid-level y Senior. Abre cada nivel arriba para ver las habilidades que debe demostrar.
¿Cuánto dura el plan de Inside Sales Representative?
El plan tiene 2 ritmos: 12 semanas por nivel, con unas 8 horas por semana (intensivo) y 40 semanas por nivel, con unas 4 horas por semana (regular).
Cómo funciona el plan
Tutor IA
Una sesión de estudio para cada tema nuevo, a tu nivel.
Escuela de IA
Clases prácticas de uso de IA en el día a día de tu carrera.
Evaluaciones
Cada requisito se demuestra midiendo, no marcando una casilla.
Revisión de etapa
Al final de cada ciclo ves qué avanzó y qué pasa al siguiente.
Descubre en qué nivel estás
Un diagnóstico corto mide las habilidades que ya tienes. El recorrido empieza ahí.