Learning path
S&OP and Demand & Supply Planning learning path: everything to study, topic by topic
Comprehensive Sales & Operations Planning assessment covering planning fundamentals, demand planning, supply planning, the S&OP process, inventory and service planning, integrated business planning, and planning analytics and performance.
Short answer
To learn S&OP and Demand & Supply Planning, work through 7 modules and 24 topics in the order they build on each other. It starts with Planning Fundamentals, then moves on to Demand Planning and Supply Planning. Use the map as a checklist, or measure your level and study only what is missing.
What you will study
Topics are grouped by module. Open one to see its objectives and key concepts.
1 · Planning Fundamentals3 topics
Planning Horizons
Understanding strategic, tactical, and operational planning horizons, time fences, and how granularity and frequency change across the planning timeline
Objectives
- Distinguish strategic, tactical, and operational planning horizons
- Explain how time fences govern changes within a planning horizon
Key concepts
- strategic horizon
- tactical horizon
- operational horizon
- time fences
- planning bucket
- rolling horizon
Purpose of S&OP
Why Sales & Operations Planning exists: balancing demand and supply, aligning functions, and creating one set of numbers that drives cross-functional decisions
Objectives
- Explain the core purpose of S&OP to a new stakeholder
- Describe how S&OP balances demand and supply across functions
Key concepts
- demand-supply balancing
- one set of numbers
- cross-functional alignment
- volume vs mix
- consensus plan
Planning Maturity Model
Assessing planning maturity from reactive and siloed through integrated and optimized stages, and identifying the next step to advance an organization
Objectives
- Assess an organization's planning maturity against a staged model
- Recommend a realistic next step to advance planning maturity
Key concepts
- maturity stages
- reactive planning
- integrated planning
- process maturity
- capability assessment
2 · Demand Planning4 topics
Forecasting Methods
Selecting between qualitative and quantitative forecasting methods, time-series versus causal approaches, and matching method to data availability and demand pattern
Objectives
- Match a forecasting method to a given demand pattern and data set
- Contrast qualitative and quantitative forecasting approaches
Key concepts
- qualitative forecasting
- quantitative forecasting
- time-series methods
- causal methods
- demand pattern
- forecast method selection
Statistical Forecast Models
Applying statistical forecasting models such as moving average, exponential smoothing, Holt-Winters, and regression, including handling trend and seasonality
Objectives
- Choose an appropriate statistical model for trended and seasonal demand
- Explain how exponential smoothing weights recent observations
Key concepts
- moving average
- exponential smoothing
- Holt-Winters
- seasonality
- trend
- regression
Demand Sensing
Using near-term signals such as point-of-sale, orders, and external data to refine the short-term forecast and reduce latency between demand signal and plan
Objectives
- Explain how demand sensing improves short-horizon forecast accuracy
- Identify which demand signals are most useful for sensing
Key concepts
- demand signals
- point-of-sale data
- short-term forecast
- signal latency
- downstream data
Demand Collaboration
Incorporating sales, marketing, and customer input into a consensus demand plan, reconciling promotional uplift and new product introductions with the statistical baseline
Objectives
- Reconcile a statistical baseline with sales and marketing input
- Build a consensus demand plan that accounts for promotions and NPI
Key concepts
- consensus demand plan
- promotional uplift
- new product introduction
- statistical baseline
- sales input
- marketing input
3 · Supply Planning4 topics
Capacity Planning
Evaluating available production and distribution capacity against the demand plan, performing rough-cut capacity planning, and identifying capacity gaps
Objectives
- Perform rough-cut capacity planning against a demand plan
- Identify a capacity gap and propose options to close it
Key concepts
- rough-cut capacity planning
- capacity gap
- load profile
- available capacity
- bottleneck resource
Material Requirements Planning
Driving material requirements from the master schedule using bills of material, lead times, and lot sizing to generate planned orders and manage dependent demand
Objectives
- Explain how MRP nets requirements using BOM and lead times
- Generate planned orders from a master schedule and on-hand position
Key concepts
- bill of materials
- dependent demand
- lead time offset
- lot sizing
- planned orders
- master schedule
Supply Response
Developing supply response options when demand exceeds supply, including overtime, alternate sourcing, build-ahead, and rebalancing to meet the plan
Objectives
- Generate supply response options to close a supply-demand gap
- Evaluate trade-offs between build-ahead, overtime, and alternate sourcing
Key concepts
- supply options
- build-ahead
- alternate sourcing
- overtime
- supply-demand gap
- rebalancing
Constraint-Based Planning
Planning under finite capacity and material constraints, allocating constrained supply, and using theory-of-constraints thinking to maximize throughput
Objectives
- Allocate constrained supply across competing demands fairly and profitably
- Apply theory-of-constraints thinking to maximize throughput
Key concepts
- finite capacity
- constraint
- allocation
- throughput
- bottleneck management
- feasible plan
4 · S&OP Process4 topics
Monthly S&OP Cycle
Running the standard five-step monthly S&OP cadence from data gathering through demand review, supply review, pre-S&OP, and executive S&OP
Objectives
- Sequence the five steps of a monthly S&OP cycle
- Explain the purpose of the pre-S&OP step before executive S&OP
Key concepts
- monthly cadence
- data gathering
- pre-S&OP
- five-step process
- process calendar
- consensus plan
Demand Review
Facilitating the demand review meeting to validate the unconstrained consensus demand plan, review assumptions, and surface risks and opportunities
Objectives
- Facilitate a demand review that validates the unconstrained plan
- Surface demand risks and opportunities for the executive review
Key concepts
- unconstrained demand
- demand assumptions
- consensus plan
- risks and opportunities
- demand review meeting
Supply Review
Running the supply review to test the demand plan against capacity and material constraints, develop response scenarios, and prepare balanced recommendations
Objectives
- Run a supply review that tests the demand plan against constraints
- Prepare balanced supply recommendations for executive S&OP
Key concepts
- supply review meeting
- constraint testing
- response scenarios
- balanced plan
- supply recommendations
Executive S&OP
Leading the executive S&OP meeting to resolve demand-supply imbalances, make trade-off decisions, and commit leadership to a single integrated plan
Objectives
- Frame demand-supply trade-offs for an executive decision
- Drive leadership commitment to a single integrated plan
Key concepts
- executive decisions
- trade-off resolution
- leadership commitment
- integrated plan
- escalation
- decision rights
5 · Inventory & Service Planning3 topics
Safety Stock
Sizing safety stock to buffer demand and supply variability, using service-level factors, lead-time variability, and demand variability to set targets
Objectives
- Size safety stock from demand and lead-time variability
- Explain how service-level targets drive safety stock
Key concepts
- safety stock
- demand variability
- lead-time variability
- service-level factor
- buffer inventory
- reorder point
Inventory Segmentation
Segmenting products by value and variability using ABC and XYZ analysis to differentiate planning policies, service targets, and review frequencies
Objectives
- Segment a portfolio with ABC-XYZ analysis
- Assign differentiated planning policies by segment
Key concepts
- ABC analysis
- XYZ analysis
- segmentation
- differentiated policy
- value classification
- variability classification
Service Level Targets
Setting and trading off service levels such as fill rate and cycle service level against inventory investment, and connecting targets to customer commitments
Objectives
- Set service level targets aligned to segment and customer commitments
- Trade off service level against inventory investment
Key concepts
- fill rate
- cycle service level
- service-inventory trade-off
- customer commitment
- stockout cost
6 · Integrated Business Planning3 topics
Financial Reconciliation
Reconciling the operational S&OP plan with the financial plan and annual budget, translating volume into revenue and margin and closing gaps to financial targets
Objectives
- Reconcile the operational plan with the financial plan
- Identify and close gaps between the S&OP plan and budget
Key concepts
- financial reconciliation
- volume to revenue
- margin bridge
- budget gap
- financial target
- plan alignment
Scenario Planning
Building and evaluating what-if scenarios across demand, supply, and financial outcomes to stress-test the plan and support risk-aware executive decisions
Objectives
- Build comparable what-if scenarios across demand and supply
- Recommend a risk-aware plan from scenario analysis
Key concepts
- what-if scenario
- stress test
- scenario comparison
- risk-aware decision
- sensitivity analysis
- contingency plan
Integrated Business Planning
Evolving S&OP into integrated business planning by extending the horizon, embedding strategy and financials, and driving a single end-to-end management process
Objectives
- Describe how IBP extends and elevates traditional S&OP
- Design an IBP process that links strategy, demand, supply, and finance
Key concepts
- integrated business planning
- extended horizon
- strategy integration
- end-to-end process
- management process
- value alignment
7 · Planning Analytics & Performance3 topics
Forecast Accuracy
Measuring forecast accuracy using metrics such as MAPE, WMAPE, and MAD, choosing the right metric for the context, and interpreting accuracy at the right level of aggregation
Objectives
- Select an appropriate forecast accuracy metric for a context
- Interpret forecast accuracy at the correct aggregation level
Key concepts
- MAPE
- WMAPE
- MAD
- forecast accuracy
- level of aggregation
- error metric
Forecast Bias
Detecting and correcting systematic forecast bias, distinguishing bias from random error, and addressing organizational incentives that drive persistent over- or under-forecasting
Objectives
- Detect systematic bias and distinguish it from random error
- Address organizational drivers of persistent forecast bias
Key concepts
- forecast bias
- systematic error
- tracking signal
- over-forecasting
- under-forecasting
- bias correction
Planning KPIs & Tools
Designing a balanced set of planning KPIs across accuracy, service, inventory, and cost, and selecting planning tools and dashboards that drive continuous improvement
Objectives
- Design a balanced set of planning KPIs
- Select planning tools and dashboards that drive improvement
Key concepts
- planning KPIs
- balanced scorecard
- service metric
- inventory metric
- planning tools
- continuous improvement
Levels: Junior, Mid, Senior, and Expert
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Frequently asked questions
Where should I start studying S&OP and Demand & Supply Planning?
Start with Planning Fundamentals: Planning Horizons, Purpose of S&OP, and Planning Maturity Model. The map orders topics by what they depend on, so each one prepares the next.
How long does a full S&OP and Demand & Supply Planning assessment take?
A full assessment of this path takes about 50 minutes. Study time depends on where you start; a diagnostic shows which topics you can skip.
Do I need an account to use this page?
No. The map, objectives and key concepts are open. You only need an account to be measured, get your gap by topic and receive a plan.