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Careers

Career in 2026 and 2027

Salesforce Administrator

A Salesforce administrator keeps a company's Salesforce org working for its users: configuring data, security, automation and reports without code. The role sits between the business teams who need changes and the platform, deciding how to meet a request safely.

Content reviewed on October 21, 2026

Levels
4
Skills mapped at Mid-level
12

What each level must prove

Mid-level

Is accountable for the data model, access control and automation that business teams rely on day to day.

You turn business requests into configuration: new relationships, validation rules, screen flows and Lightning pages. You decide who sees which object and field and answer why a user cannot do something. Unlike a junior, you consider side effects on other teams before changing anything.

Average score required: 65%

Study trail for this level: Salesforce Administrator

  • Company Settings & Business Hours

    Why: Lets you align fiscal year and currency settings with finance before forecasts and reports are built on the wrong calendar.

  • Profiles

    Why: Lets you build a profile for a new team with the right tabs, record types and login limits instead of cloning System Administrator.

  • Fields & Data Types

    Why: Lets you use formula, roll-up and dependent fields to remove manual work, such as a total on Account from its Opportunities.

  • Relationships: Lookup, Master-Detail & Junction

    Why: Lets you choose lookup or master-detail, knowing master-detail enables roll-ups but deletes children with the parent.

  • Object-Level Security (CRUD Permissions)

    Why: Lets you work out why a user can delete records they should not, by combining profile and permission set rights.

  • Field-Level Security

    Why: Lets you hide a sensitive field such as discount or salary from a team while it stays visible to managers, and check it against the page layout.

  • Validation Rules

    Why: Lets you stop bad data at save time, such as a closed-won opportunity with no amount, and keep a bypass for data loads.

  • Flow Builder — Screen Flows

    Why: Lets you replace a long, error-prone form with a guided screen flow, such as a case intake, and place it on the right Lightning page.

  • Report Types

    Why: Lets you create a custom report type when no standard one joins the objects a manager needs, and control which fields appear.

  • Report Formats: Tabular, Summary, Matrix & Joined

    Why: Lets you build a matrix or joined report for a pipeline review and know when a format's limits mean choosing another one.

  • Lightning App Builder & Lightning Pages

    Why: Lets you tailor record pages by profile or record type so each team sees only the components it uses.

  • Lightning Experience vs Classic & Migration

    Why: Lets you run a Readiness Check and plan a Classic-to-Lightning rollout by team, with a plan for features that are not yet available.

Study for Salesforce Administrator: trails and practice exams

Each level of this career maps to a study trail. Read the full topic map for free, then measure your level.

Two ways to move up one level

12 weeks · intensive

For whoever has a deadline

About 8 hours a week, in 1 cycle focused on the gaps that weigh most.

40 weeks · regular

Alongside work

About 4 hours a week, in 3 cycles. Each cycle carries what was left from the previous one.

Frequently asked questions

What is Salesforce Administrator?

A Salesforce administrator keeps a company's Salesforce org working for its users: configuring data, security, automation and reports without code. The role sits between the business teams who need changes and the platform, deciding how to meet a request safely.

What must each level of Salesforce Administrator prove?

Salesforce Administrator is mapped in 4 levels: Junior, Mid-level, Senior, and Expert. Open each level above to see the skills it must prove.

How long does the Salesforce Administrator plan take?

The plan has 2 paces: 12 weeks per level at about 8 hours a week (intensive) and 40 weeks per level at about 4 hours a week (regular).

How the plan works

AI tutor

A study session on each new topic, at your level.

AI school

Hands-on lessons on using AI in your career's daily work.

Assessments

Each requirement is proven by measurement, not by a checkbox.

Stage review

At the end of each cycle you see what moved and what carries over.

Find out which level you are at

A short diagnostic measures the skills you already have. The journey starts from there.

Start my journey